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The QIO for Maine, New Hampshire and Vermont

 

 

 

 

 

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QIO TRANSMITTAL SERIES

ISSUE: Physician Consultant Review  -  Printable pages

The Foundation’s Case Review Specialists perform an initial screening review of all cases selected for review.  Foundation Physician Consultants review all cases where a Case Review Specialist raises a potential concern about the medical necessity of the admission or a procedure performed or if there is a question about the DRG assignment that involves medical judgment rather than technical coding issues.  Because notices of noncoverage involve a denial of benefits, all cases involving notices of noncoverage are reviewed by Physician Consultants.  Physician Consultants also review all cases where a quality of care concern is raised by a Case Review Specialist or where a beneficiary/beneficiary representative has requested a review of the quality of care provided.

The Foundation’s Physician Consultant roster consists of over 200 physicians from a variety of specialties who are licensed, actively practicing physicians in Maine, New Hampshire and/or Vermont.  Foundation Physician Consultants are required to practice at least 20 hours a week and to treat Medicare patients.

When a case is referred for physician review, the Physician Consultant selected will be a physician who practices in the same state as the attending/involved physician.  To the extent possible, the Physician Consultant will also be of the same specialty as the physician under review.  If a matching specialty is not available in the same state, the case will be referred to a Physician Consultant practicing in the same state in a closely related specialty.

The Physician Consultant receives the medical record photocopy provided by the hospital for review along with the questions raised by the Case Review Specialist.  If the Physician Consultant confirms a potential concern, the hospital and attending physician will be notified and given twenty days to respond to the notice.  (Please refer to the Transmittal Issues on the Utilization, Quality or DRG review processes for specific details about these processes.)  It is recommended that hospitals coordinate their responses with the attending physicians.

It is important to include the following information in the response:

·   Patient identifying information, including QIO claim key number

·   Additional documentation from physician office records, if appropriate

·   Specific rational justifying the need for the admission or procedure, the level of care determination, the DRG assignment or the quality of care provided

·   Request for discussion with the Physician Consultant, if desired, including contact information and availability.

The Physician Consultant receives any additional information/response provided by the response due date, along with the medical record and case review information, to make a final determination. If the QIO Physician Consultant, after reviewing the case with the additional information provided, upholds the original decision to confirm a concern, a notice to this effect, outlining further appeal rights (denials) or rereview rights (DRG changes or quality concerns), will be issued.  If the QIO Physician Consultant reverses the original decision, a notice to this effect will be issued.  If no response is received, the Foundation upholds the original decision.

 

October 2003

 

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