Northeast Health Care Quality FoundationNortheast Health Care Quality Foundation

 

 

 

The QIO for Maine, New Hampshire and Vermont

 

 

 

 

 

 

Nursing Homes Event Materials

NHQI Logo2

 

WORKSHOPS

 

 

CMS is Preparing for Pay for Performance – Are You?

Nursing Home Leadership Summit 2005

 

 

Presentations

·  CMS’ Vision for the Future of Health Care

·  The Nursing Home Quality Initiative (NHQI) in the 8th Statement of Work (SOW)

·  Building the Case for Culture Change

·  The Role of Leadership in Transformational Change

·  Supporting Culture Change in Northern New England:  The Intensive Participant Group

 

Handouts/Resources

·  Calculation of CNA/LNA Turnover Rates

·  Change Ideas for Consistent Assignment

 

Presentations

·  Leadership in a Culture Change Organization: It’s About the Workforce!

·  The Nursing Home Quality Initiative (NHQI) Participant Group:  Preparing for Workshop #2

 

Handouts/Resources

·  Change Ideas for Consistent Assignment

·  Communication and Relationships in a Transformed Culture: Getting to Know Mrs. Gloria Valdez

·  I’m Only Brushing Your Teeth!

·  How To: Career Mobility Ladders

·  How To: Peer Mentorship Programs

·  Looking at the World From the Perspective of the Person:  How Would You Feel If?

·  Who I Am? 

 

 

 

Improving the Quality of Care for Pressure Ulcers, Restraints, Depression and Pain

NHQI Participant Group Workshop #2

 

Presentations

·  Introduction & Overview

·  Clinical Management Review:  Depression

·  Clinical Management Review:  Restraint Elimination/Reduction

·  Clinical Management Review:  Pain

·  Clinical Management Review:  Pressure Ulcers

·  Process Improvement Overview

 

Handouts/Resources

·  Hints for Process Improvement

·  Process Improvement Example: Screening for Depression

·  Clinical Measure Tracking Form & NHQI Contact Information

·  Next Steps - Activities after NHQI Participant Group Workshop #2

 

 

 

 Transforming the Lives of Nursing Home Residents: Evaluating and Managing Depression

NHQI Participant Group Workshop #3

 

Presentations

·  Introduction & Overview

·  Transforming the Lives of Nursing Home Residents: Evaluating and Managing Depression

 

Handouts/Resources

·  American Medical Directors Association (AMDA) Depression Algorithm

·  Decision Tree for the Detection & Management of Depression

·  Example Depression Monitoring Sheet - Telephone Update

·  Drug Interactions & Side Effects - Free Web Resources

·  Antidepressant Drugs for the Elderly

·  Geriatric Depression Scale (Short Form)

·  Cornell Scale for Depression in Dementia

·  Depression Case Studies

·  Depression Scenarios

·  Depression Quality Measure (QM): Snapshot Definition

·  The Mood Scale Score (MSS)

·  Hints for Process Improvement

·  Process Improvement Example: Screening for Depression

·  Process Improvement Guide for the Detection & Management of Depression

·  Facility Checklist 1: Screening for Depression

·  Facility Checklist 2: Evaluation of Symptoms of Depression

·  Facility Checklist 3: Care Planning & Treatment for Depression

·  Facility Checklist 4: Monitoring the Effectiveness of Treatment for Depression

·  System Checklist 1: Education & Training to Support Depression Detection & Management

·  System Checklist 2: Tracking & Evaluation of the Depression Detection & Management Process

 

 

Creating a Supportive Environment Through Person-Directed Care and Restraint Elimination/Reduction

Transforming the Lives of Nursing Home Residents: NHQI Participant Group Workshop #4

 

Presentations

·  Introduction & Overview

·  Reclaiming the Magic of Caring: The Path and Process for Individualizing Care

1.      PART 1 – Individualizing Care: Four Roles to Success

2.      PART 2 – Modifying the Environment as a Way to Reduce Pain and Restraints

3.      PART 3 – Reducing Pain in Persons with Dementia: The Role of the Direct Caregiver

4.      PART 4 – Transformative Care Practices

5.      PART 5 – Bathing Without A Battle: Creating Systems and Process for Deep Change

 

Handouts/Resources

·  The Story of Ruby, the Elephant

·  Bathing Without A Battle: New Ways To Assist People With Bathing And Keeping Clean

·  Individualizing Care: Four Roles to Success – Diagram

·  Person Directed Practices – Diagram

 

 

 

 

Pain Management and Pressure Ulcer Prevention and Treatment

Transforming the Lives of Nursing Home Residents: NHQI Participant Group Workshop #5

 

 

Presentations

·  Introduction & Overview

·  A Person-Centered Approach to Pain Management

·  A Person-Centered Approach to Pressure Ulcer Prevention and Treatment

 

Handouts/Resources

·  Best Practice Chart Audit Tool – Pain

·  Braden Scale for Predicting Pressure Sore Risk

·  PUSH Tool – Version 3.0

·  Massachusetts Pain Initiative (MPI) Pain Management Pocket Tool

·  MPI Pain Management Pocket Tool Order Form

 

 

TELECONFERENCE CALLS

 

Leadership Teleconference Series

Call #1 – Listening to the Voices of Your Staff

 

 

Presentations

·  Listening to the Voices of Your Staff (slides)

·  Listening to the Voices of Your Staff (audio)

 

Handouts

·  Change Ideas for Orientation

·  Change Ideas for On-the-Job Support for New Workers

·  Calculation of Annual CNA/LNA Turnover Replacement Cost

 

Additional Resources

·  Calculation of CNA/LNA Turnover Rates

·  CNA/LNA Turnover Calculator (Excel)

·  Resident Satisfaction Survey

·  Staff Satisfaction Survey

·  Workforce Resources on the Web

 

Leadership Teleconference Series

Call #2 – Scheduling & Absenteeism

 

Presentations

·  Scheduling & Absenteeism: Caring Produces Results - The Leadership Paradigm Shift (slides)

·  Scheduling & Absenteeism: Caring Produces Results - The Leadership Paradigm Shift (audio)

 

Handouts

·  Calculation of Annual CNA/LNA Turnover Replacement Cost

 

Call #3 – Coaching & Counseling

 

Presentation

·         Coaching & Counseling (slides)

Note: Audio not available

 

 

For more information, contact:

Northeast Health Care Quality Foundation

The QIO for Maine, New Hampshire and Vermont

nhqi@nhcqf.org

800-772-0151, Ext. 120

 

 

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