Northeast Health Care Quality FoundationNortheast Health Care Quality Foundation

 

 

 

The QIO for Maine, New Hampshire and Vermont

 

 

 

 

 

 

Nursing Homes Event Materials

 

WORKSHOPS

 

 

CMS is Preparing for Pay for Performance – Are You?

Nursing Home Leadership Summit 2005

 

 

Presentations

·          CMS’ Vision for the Future of Health Care

·          The Nursing Home Quality Initiative (NHQI) in the 8th Statement of Work (SOW)

·          Building the Case for Culture Change

·          The Role of Leadership in Transformational Change

·          Supporting Culture Change in Northern New England:  The Intensive Participant Group

 

Handouts/Resources

·          Calculation of CNA/LNA Turnover Rates

·          Change Ideas for Consistent Assignment

 

Presentations

·          Leadership in a Culture Change Organization: It’s About the Workforce!

·          The Nursing Home Quality Initiative (NHQI) Participant Group:  Preparing for Workshop #2

 

Handouts/Resources

·          Change Ideas for Consistent Assignment

·          Communication and Relationships in a Transformed Culture: Getting to Know Mrs. Gloria Valdez

·          I’m Only Brushing Your Teeth!

·          How To: Career Mobility Ladders

·          How To: Peer Mentorship Programs

·          Looking at the World From the Perspective of the Person:  How Would You Feel If?

·          Who I Am? 

 

 

 

Improving the Quality of Care for Pressure Ulcers, Restraints, Depression and Pain

NHQI Participant Group Workshop #2

 

Presentations

·          Introduction & Overview

·          Clinical Management Review:  Depression

·          Clinical Management Review:  Restraint Elimination/Reduction

·          Clinical Management Review:  Pain

·          Clinical Management Review:  Pressure Ulcers

·          Process Improvement Overview

 

Handouts/Resources

·          Hints for Process Improvement

·          Process Improvement Example: Screening for Depression

·          Clinical Measure Tracking Form & NHQI Contact Information

·          Next Steps - Activities after NHQI Participant Group Workshop #2

 

 

 

 Transforming the Lives of Nursing Home Residents: Evaluating and Managing Depression

NHQI Participant Group Workshop #3

 

Presentations

·          Introduction & Overview

·          Transforming the Lives of Nursing Home Residents: Evaluating and Managing Depression

 

Handouts/Resources

·          American Medical Directors Association (AMDA) Depression Algorithm

·          Decision Tree for the Detection & Management of Depression

·          Example Depression Monitoring Sheet - Telephone Update

·          Drug Interactions & Side Effects - Free Web Resources

·          Antidepressant Drugs for the Elderly

·          Mini-Mental State Examination (MMSE)

·          Geriatric Depression Scale (Short Form)

·          Cornell Scale for Depression in Dementia

·          Depression Case Studies

·          Depression Scenarios

·          Depression Quality Measure (QM): Snapshot Definition

·          The Mood Scale Score (MSS)

·          Hints for Process Improvement

·          Process Improvement Example: Screening for Depression

·          Process Improvement Guide for the Detection & Management of Depression

·          Facility Checklist 1: Screening for Depression

·          Facility Checklist 2: Evaluation of Symptoms of Depression

·          Facility Checklist 3: Care Planning & Treatment for Depression

·          Facility Checklist 4: Monitoring the Effectiveness of Treatment for Depression

·          System Checklist 1: Education & Training to Support Depression Detection & Management

·          System Checklist 2: Tracking & Evaluation of the Depression Detection & Management Process

 

 

Creating a Supportive Environment Through Person-Directed Care and Restraint Elimination/Reduction

Transforming the Lives of Nursing Home Residents: NHQI Participant Group Workshop #4

 

Presentations

·          Introduction & Overview

·          Reclaiming the Magic of Caring: The Path and Process for Individualizing Care

1.      PART 1 – Individualizing Care: Four Roles to Success

2.      PART 2 – Modifying the Environment as a Way to Reduce Pain and Restraints

3.      PART 3 – Reducing Pain in Persons with Dementia: The Role of the Direct Caregiver

4.      PART 4 – Transformative Care Practices

5.      PART 5 – Bathing Without A Battle: Creating Systems and Process for Deep Change

 

Handouts/Resources

·          The Story of Ruby, the Elephant

·          Bathing Without A Battle: New Ways To Assist People With Bathing And Keeping Clean

·          Individualizing Care: Four Roles to Success – Diagram

·          Person Directed Practices – Diagram

 

 

 

 

Pain Management and Pressure Ulcer Prevention and Treatment

Transforming the Lives of Nursing Home Residents: NHQI Participant Group Workshop #5

 

 

Presentations

·          Introduction & Overview

·          A Person-Centered Approach to Pain Management

·          A Person-Centered Approach to Pressure Ulcer Prevention and Treatment

 

Handouts/Resources

·          Best Practice Chart Audit Tool – Pain

·          Braden Scale for Predicting Pressure Sore Risk

·          PUSH Tool – Version 3.0

·          Massachusetts Pain Initiative (MPI) Pain Management Pocket Tool

·          MPI Pain Management Pocket Tool Order Form

 

 

TELECONFERENCE CALLS

 

Leadership Teleconference Series

Call #1 – Listening to the Voices of Your Staff

 

 

Presentations

·          Listening to the Voices of Your Staff (slides)

·          Listening to the Voices of Your Staff (audio)

 

Handouts

·          Change Ideas for Orientation

·          Change Ideas for On-the-Job Support for New Workers

·          Calculation of Annual CNA/LNA Turnover Replacement Cost

 

Additional Resources

·          Calculation of CNA/LNA Turnover Rates

·          CNA/LNA Turnover Calculator (Excel)

·          Resident Satisfaction Survey

·          Staff Satisfaction Survey

·          Workforce Resources on the Web

 

Leadership Teleconference Series

Call #2 – Scheduling & Absenteeism

 

Presentations

·          Scheduling & Absenteeism: Caring Produces Results - The Leadership Paradigm Shift (slides)

·          Scheduling & Absenteeism: Caring Produces Results - The Leadership Paradigm Shift (audio)

 

Handouts

·          Calculation of Annual CNA/LNA Turnover Replacement Cost

 

Call #3 – Coaching & Counseling

 

Presentation

·         Coaching & Counseling (slides)

Note: Audio not available

 

 

For more information, contact:

Northeast Health Care Quality Foundation

The QIO for Maine, New Hampshire and Vermont

nhqi@nhcqf.org

800-772-0151, Ext. 120

 

 

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