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The
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Quality of Care Concerns QIOs, under their
contracts with the Centers for Medicare & Medicaid Services (CMS), work
to ensure people with Medicare receive the best care possible. What to do if you have a Quality of Care concern: If you have a concern
about the quality of care provided in Maine, New Hampshire or Vermont to you
or someone else who is a Medicare consumer, call Northeast Health Care
Quality Foundation at 1-800-772-0151 or call 1-800-MEDICARE (1-800-633-4227)
or 1-877-486-2048 (TTY/TDD). Your concerns can be about care provided in: • Hospitals
• Nursing
Homes • Skilled
Nursing or Rehabilitation Facilities • Home
Health Agencies • Physicians
Offices • Ambulatory
Surgical Centers • Community
Mental Health Centers • Medicare
HMOs Examples
of issues that can be reviewed: • Were
all necessary health care services provided to the patient? • Did
the health care services provided meet recognized standards of quality? • Were
medical services provided in the most appropriate health care setting, such as
an inpatient hospital stay, outpatient department or a skilled nursing
facility? • Was
the patient medically stable at the time of discharge? |
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Copyright © 2005 Northeast Health Care Quality Foundation, all rights
reserved |
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